If you do not find the answer you are looking for in the FAQs below, please use the contact form on the right to send us your request.
Currently it is possible to order from countries within the EU - European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden). In order to register, you have to have a valid address and VAT Number in one of this countries. Shipments will also only be made to this listed countries.
Our customers in the US, Canada and Mexico can use the US webshop.
Customers from all other countries can order our parts either direct or through our worldwide distribution network. Please visit our website with the information of our worldwide sales partners.
Prices will be visible for registered and logged on customers only.
This shop is only for business customers. The name of the company you work for, its location and VAT number are mandatory for registering for this shop.
You can order parts from our worldwide distribution network. Select your country at our sales partner website and order our parts at your preferred supplier.
In case you have technical questions regarding your product and need support please contact our support team, they will be glad to help you out.
You can email your questions directly to the iC-Haus technical support team or you can reach us by phone: +49 (0) 6135 / 9292-3030.
Please contact our webshop team by email. Please add your order number in the subject line of the email.